Location:
Miramar, Florida
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary:
This position is responsible for overseeing the performance, operations, configuration, development, and overall daily administration of applications to ensure alignment with the departmental goals and objectives. Responsible for managing a team application analysts and/or administrators who serve as the technical resources to ensure daily management activities are completed in alignment with business objectives.
Responsibilities:
Monitors and provides training, support and troubleshooting to both application teams and end users to facilitate proper usage and continuous learning.
Selects opportunities identified by team to implement and improve existing processes using information technology and ensures alignment with strategic initiatives of the organization.
Reviews operating instructions, communicates program development, and audits system capabilities to resolve questions of program intent, output requirements, input data acquisition, programming techniques, and controls.
Reviews business and technical processes to make recommendations to improve existing processes based on market and industry research as well as key data findings from business applications team.
Provides thought leadership and input into web-based, mobile technology, cloud, and security interface in order to meet the specific needs of users and lead innovation of applications.
Oversees the vendor selection to determine appropriate and cost-effective clinical application resources as well contract review.
Manages the planning of application development and deployment and educates and promotes adherence to the company's software compliance standards within the team.
Oversees the building and coding of various applications and/or modules using languages such as C++, Visual Basic, JAVA, XTML, Objective C, HTML, .NET, SQL and vendor specific technology tools such as Infor, Hyland, Epic, etc.
Manages the debugging and enhancements processes including the design, patches, and upgrades to existing systems in order to ensure up-to-date and reliable functionality.
Manages applications projects including workflow analysis, end user validation and acceptance, go-live, and maintenance using standard project management methodology. Sets project deadlines and deliverables for specific modules and analysis as required.
Manages and monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions and continuing education initiatives.
Competencies:
ACCOUNTABILITY, CUSTOMER SERVICE, DEVELOPS RELATIONSHIPS, EFFECTIVE COMMUNICATION, INFORMATION TECHNOLOGY SECURITY, IT CUSTOMER SUPPORT, LEADING CHANGE INITIATIVES, LEADING STRATEGY, MANAGING BUDGETS - MANAGEMENT, MANAGING BUSINESS PRIORITIES, MANAGING PEOPLE, PATIENT SAFETY - ANCILLARY/SUPPORT, PROJECT MANAGEMENT (IT), RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR
Education and Certification Requirements:
Bachelors (Required)
Additional Job Information:
Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: Minimum 5 years of relevant experience, including 3 years experience of supervising/managing a team. Relevant work experience may substitute for education requirement. Other Information: Additional Education Info: in Information Technology, Computer Science, or related field.
Working Conditions and Physical Requirements:
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