Team Operations Specialist
Slalom, LLC

Job Info

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Who You'll Work With

**This is an in-office position; candidates should live within commuting distance of our Phoenix office.**

At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what's possible, give shape to the future-and get there. Slalom Phoenix is seeking a top-notch Specialist to join our Office Operations Team. We are looking for an individual who exudes adaptability, foresight, creativity, and a passion for delivering exceptional customer service. This individual will have a demonstrated commitment to excellence, collaboration, attention-to-detail, creative problem solving, and big picture thinking. Our ideal candidate will be resourceful, tech savvy, and have outstanding relationship building and interpersonal communication skills.

What You'll Do

• Office Administration

o In office/on site role M-F (nights and weekends as needed to support events).

o Primary person in office, providing warm and hospitable experience for team members, clients, vendors and visitors.

o Direct central email and phone messages to appropriate individuals.

o Receive and organize mail and packages, ships out mail and packages as needed.

o Responsible for organization and cleanliness of office space, working with property management on office maintenance as needed.

o Purchase office supplies, kitchen supplies, etc.

o Primary point of contact for office vendors, including managing orders, deliveries, communications, etc.

o Partner with IT and Spaces teams to manage office access and reservation systems.

o Partner with IT to issue laptops and provide support with issues as needed.

o Partner with Safety team and property management to manage safety program and maintain equipment.

o Support office space remodels, expansions and moves as needed.

o Provide administrative support to local market leadership.

• Market Communications

o Maintain Office Operations inbox and respond and communicate in a timely manner to all messages and inquiries.

o Coordinate content for Phoenix market newsletter.

o Support content development and organization of market SharePoint site.

o Communicate important market updates and announcements through appropriate channels.

• Event Support

o Support internal office meetings and events in office, including but not limited to scheduling, room prep, food/beverage orders, supplies, set up and tear down.

o Partner with our Employee Resource Groups, Programs and teams to create impactful team events that promote engagement and our culture

o Support planning and execution of external events.

• New Hire Onboarding

o Coordinate with Talent Acquisition, People Leaders and Welcome Program to create and deliver onboarding agendas to new hires.

o Facilitate first day onboarding activities including tours, gifts, scheduling, support, etc.

o Support New Hire Orientation course, including updating presentations/information with an opportunity to facilitate.

o Ensure new hires are connected to necessary systems, portals, and events.

• Awards & Recognition Program

o Coordinate with People Leaders to ensure employee birthdays, anniversaries and other life events are recognized and celebrated.

o Support Sr. Manager of Operations with quarterly award recognition.

o Support holiday gift program.

What You'll Bring

• Bachelor's degree or relevant experience required.

• Minimum of 2 years of administrative or office management experience (event planning a plus!)

• Ability to successfully perform role in both virtual and in-person environments as needed.

• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PPT, Teams, etc.) and Zoom.

• Excellent organizational/time management skills.

• Professional communicator with strong oral and written communication skills.

• Must possess strong problem-solving skills.

• Can be productive in both an independent and team working environment.

• Strong passion for above and beyond customer service.

• Hold a driver's license in good standing and have reliable transportation to/from office location as well as other event locations as needed.

• Ability to lift 25 pounds.

• CPR/AED training and certification (provided with employment)

• Self-starter with proactive mindset

• Represents the Slalom culture in a positive light, always working with a customer service attitude.

• Enjoy interacting with people - People Person!

• Creative, fun, high energy

• Willing to make the impossible possible.

• Thrive in a fast-paced environment.

• Work with a sense of urgency without sacrificing quality or accuracy.

• Exemplifies the core value "Take Ownership and Get it Done"

About Us

Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

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