TCE Parts Coordinator
Taylor Construction Equipment, LLC

Job Info

Parts Coordinator
Taylor Construction Equipment, LLC
312 Peterson Way, Elizabethtown, KY 42701

Taylor Construction Equipment distributes multiple lines of construction products with a passion for product, service, and support. TCE supports the construction industry with reliable equipment.

Duties/Responsibilities:
• Maintains adequate parts inventory for machines in area of responsibility. Reorders, as necessary.
• Maintains a research cross-reference file to correctly identify parts. Obtain prices on special parts and assemblies from. e Research Analyst at headquarters office.
• Furnishes customers with recommended parts inventory. Trains customers in the use of parts catalogs and PSO cards.
• Keeps record of all parts assigned to field service mechanics and ensures all unused parts for a specific job are returned to inventory.
• Expedites daily parts shipments. Expedites delivery of emergency or back-order items to accommodate customer.
• Maintains listed telephone contact number in local telephone directory to enable customer contact after normal working hours.
• Handles warranty claims and follows through to completion.
• Assists supervisor in proper storage and disposal of EPA controlled waste.
• Responsible for conducting monthly 5S / safety audit and ensuring that corrective actions are completed.
• Supervises service center in absence of Service Center Manager.

Requirements

Required Skills/Abilities:
• Excellent telephone skills.
• Must be in physical condition as job requires lifting, stooping, and bending.
• Operate equipment such as forklift.
• Must have a valid driver's license and good safe driving record to be insured by the company auto insurance policy.

Education and Experience:
• High School graduate or GED equivalent
• Experience in Parts / Service industry with particular emphasis on coordinating service responsibilities with service technicians and parts personnel.
• Previous experience in a customer service-oriented role preferred.

Benefits:
• Medical/Prescription
• Dental
• Vision
• Vacation
• 10 Holidays
• 401K
• Company Paid Life Insurance

Compensation Range

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