Job Title: Systems Administrator
Location: Tyler, TX (Onsite)
Position Type: Contract to Hire
Compensation: $65,000 - $75,000 Annually
Overview:
The Systems Administrator serves as the second tier of support within the Technical Assistance Center (TAC) and works under the direction of a TAC Manager. This role focuses on resolving Level 2 end-user issues through the TAC ticketing system, delivering expert technical support and advice while adhering to established SOPs. Responsibilities include addressing a wide range of mid-level technical issues, such as firewall administration and troubleshooting Azure subscriptions.
Key Responsibilities:
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