Salesforce Engineering Manager
Kforce Inc.
Job Info
RESPONSIBILITIES:
Kforce has a client that is seeking a Salesforce Engineering Manager located in Dallas, TX. The leader will be directly reporting to me.Overview:As the Salesforce Engineering Manager, you will play a pivotal role in leading and managing the delivery of Salesforce Service Cloud solutions. You will represent our organization with business stakeholders, ensuring technical excellence and effective communication. Your leadership will guide cross-departmental collaboration and drive the successful execution of Salesforce projects.Key Responsibilities:- Technical Leadership: Showcase delivery excellence with a strong focus on Salesforce Service Cloud; Demonstrate hands-on expertise in Salesforce technologies and ensure the technical quality of solutions
- Communication & Presentation: Exhibit excellent presentation and communication skills while representing the organization with business stakeholders; Articulate technical concepts clearly and effectively to non-technical audiences
- Management & Collaboration: Manage multiple teams (onsite and offshore), ensuring efficient delivery and alignment with business goals; Build and nurture relationships with cross-departmental teams, Product Owners, and Managers
- Salesforce Expertise: Utilize and optimize Salesforce out-of-the-box functionalities, including Lightning Web Components, App Exchange, and standard reports and dashboards; Minimize customization while enhancing security and increasing out-of-the-box functionality
- Review code, approve pull requests (PRs), deploy code to higher environments, and troubleshoot deployment issues
- Build relationship with different cross departments, cross collaboration, Product Owners/Managers
REQUIREMENTS:
- Proven experience as a Salesforce Engineering Manager or similar role, with a deep understanding of Salesforce Service Cloud
- Experience with Salesforce's out-of-the-box features, including reports, dashboards, and CRMA
- Experience managing multiple teams (onsite/onshore) and own the delivery
- Salesforce Service Cloud is a must, and 100% technical to showcase delivery excellence
- Strong management skills with a track record of leading multiple teams and owning project delivery
- Demonstrated thought leadership in Salesforce Service Cloud and ability to drive technical excellence
- Excellent interpersonal and communication skills, capable of effectively representing the organization to stakeholders
- Excellent presentation skills, as this person will be representing with Business stakeholders
- Strong Management skills and a thought leader in Salesforce Service Cloud
- Hands-on experience with Apex and Lightning Web Components
- Proficiency in leveraging Salesforce's App Exchange and external APIs
- Experience with Salesforce CRMA (Customer Relationship Management Analytics) and deployment processes
- Utilize App Exchange
- Increase out of the box functionality, minimum customization, enhanced security
- Consume External APIs
- Expose Salesforce APIs
- Salesforce out of the box reports and dashboards
- CRMA knowledge
- Deployment process
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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