Retention Counselor, Undocumented Student Center
Washington State University

Job Info

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Online applications must be received before 12:00am on:

December 2, 2024

If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):1481-YN_ADMINPRO - Student Services Coordinator/Advisor 1, 1482-YN_ADMINPRO - Student Services Coordinator/Advisor 2Business Title:Retention Counselor, Undocumented Student CenterEmployee Type:Admin. ProfessionalPosition Details:

Summary of Duties:

As a member of a cross-cultural team, the Retention Counselor for the Undocumented Student Center is responsible for assisting the Office of Multicultural Student Services in carrying out its mission of facilitating "…the best undergraduate experience for multicultural, first generation, and other underrepresented students through the provision of culturally relevant services to enhance their learning and development and foster their successful transition, persistence, achievement, and graduation" from Washington State University. the planning, development, implementation, and assessment of programs and services offered by the University that serve our undocumented community and allies. The position serves as a point of contact and support, advocacy, programming assistance, and referral for students and supporters. The Retention Counselor for the Undocumented Student Center balances the academic, cultural and social support for students. The general responsibilities of this position include academic advising and coaching, mentoring, personal guidance and advocacy, serving as consultant to student leaders and student organizations, and collaborating with a wide variety of university offices and personnel to provide students with comprehensive services to engage them in the pursuit of academic excellence.

Required Qualifications for Advisor 1:

• Positions require a Bachelor's degree and two (2) years of professional work experience in student services or related education/experience. Experience leading or directing the work of others. A Master's degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis.

Required Qualifications for Advisor 2:

• Positions require a Bachelor's degree and three (3) years of professional work experience in student services or related education/experience. Experience leading or directing the work of others. A Master's degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis.

Additional Requirements for all levels:

• Evidence of successful experience with programmatic organizational skills; planning, implementation, and evaluation.

• Demonstrated competency working with students of color; knowledge of and direct experience working with undocumented student populations.

• Demonstrated knowledge and understanding of student development, factors impacting the college experience for students of color, and effective academic and mentoring practices.

• Demonstrated excellent written and oral communication skills.

• Evidence of ability to work collaboratively and effectively with colleagues and constituents.

• Demonstrated familiarity with transition, persistence, achievement, and graduation issues for undocumented student populations.

• Understanding of current and historical political implications for undocumented populations, their history, cultural practices, and experience in higher education settings.

• Ability to work with a range of diverse populations including LGBTQ+ and students with access needs using intersectional approaches to support.

• The position requires flexibility in work schedule that includes occasional night and weekend work outside of a standard workday.

• Demonstrated ability to work with the Microsoft Office Suite of products including Outlook, Word, Excel, and PowerPoint.

• Understanding and usage of common social media platforms.

Preferred Qualifications for all levels:

• Master's Degree or advanced degree in higher education or related field.

• Experience working with undocumented students and students from mixed documented status families in the higher education setting.

• Demonstrated supervisory skills; experience facilitating professional development, training, supervision and evaluation of personnel.

• College level experience.

• More than three (3) years of professional experience.

• Familiarity and experience with populations of color and cultural groups.

• Outstanding demonstration of cultural competency and desire for continued learning.

• An awareness of intersectionality and how it can be implemented across our Dean of Students area as well as Student Affairs.

• Fluent written and oral bilingual skills (English and Spanish).

• Experience working with Chicanx/Latinx student populations.

This recruitment is approved for a referral incentive for eligible WSU employees. For instructions to complete this process and eligibility visit: https://hrs.wsu.edu/employees/benefits/employees-benefits-total-compensation-package/hiring-incentive/

Additional Information:

Area/College:

Student Affairs

Department Name:

Multicultural Student Services

City, State, Zip:

Pullman, WA 99164

Monthly Salary:

$3,750.85 to $5,585.10

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position. Successful candidates typically begin up to mid-point of the salary range. For more information regarding Administrative Professional (AP) Compensation at Washington State University (WSU), please visit the following website: https://hrs.wsu.edu/managers/classification-compensation/ap-compensation-structure/.

WSU offers a comprehensive benefits package which includes: paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.

For a more detailed summary of benefits offered by WSU for classified staff visit: https://hrs.wsu.edu/wp-content/uploads/2024/01/2024-Benefit-Overview-for-Civil-Service.pdf.

Find total compensation here: https://hrs.wsu.edu/managers/recruitment-toolkit/total-compensation/.

Overtime Eligibility:

Overtime eligible.

FTE: 100%

This is a permanent position.

Background Check:

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Application Instructions:

Applicants must upload all required documents listed below to their online application. Application materials should clearly communicate how the applicant meets all required qualifications.

• External candidates, please upload all documents in the "Resume/CV" section of your application.

• Internal candidates, please upload all documents in the "Resume/Cover Letter" section of your application. Please verify your education and career experience is updated in Workday: https://jira.esg.wsu.edu/servicedesk/customer/kb/view/263393319

• All documents must be attached before submitting the application. The application cannot be edited once submitted.

• Documents may be submitted in one file or separate files.

• Applicants are encouraged to upload as a PDF if possible.

• Applicants will be requested to provide contact information for professional references within the online application.

Required Documents:

• Cover Letter

• Resume

Time Type:Full timePosition Term:12 MonthWASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.Notice of Non-DiscriminationWSU prohibits sex discrimination in any education program or activity that it operates complaint with Title IX. Inquiries regarding Title IX and reports of sex discrimination can be directed to the WSU Title IX Coordinator. More information on WSU's policies and procedures to respond to discrimination and harassment are available here: Nondiscrimination statement.

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