Program Manager, People - Merchandising
Sam's Club

Bentonville, Arkansas

Posted in Retail

$80,000.00 - $155,000.00 per year


Job Info


What you'll do at

Position Summary...

What you'll do...

About the Global People Team
Leaders and individual contributors alike look to our Global People teams to influence strategy, optimize working models and enable the business to achieve results while preserving the fabric that sets us apart and keeps our 1.3M+ associates coming to work every day. By providing the necessary tools and insights, our People professionals operate as partners at every phase of workforce planning, talent management, organizational design and change management. From building communities to preparing Walmart for the future, to be a member of this team is to operate as a vital component to our sustainable success. Together, we think beyond the status-quo and inspire others to evoke positive change. When you join us in Global People, you immerse yourself in our culture, becoming a trailblazer and a true agent of influence.

About the Team/Position
You'll partner directly with the Club Support People team in support of the Sam's Club Support Organization. You will be directly responsible for supporting the team with the planning and implementation of all people lifecycle programs and initiatives (AES, performance, talent review, AOP, etc.). You may also occasionally support people partners with associate relations, performance, or other support related needs.

What you'll bring...

  • You want to be part of and contribute to a high performing people team that not only has the best interest in mind of its business partners and their associates, but also each other.
  • You thrive in environments of ambiguous and complex business problems that require end-to-end solutions.
  • You know how to navigate a maturing HR ecosystem by having, building, and maintaining effective partnerships within and outside of our Global People organization.
  • You're able to leverage and adapt our current suite of tools and systems to help you and our team work differently (i.e. smarter, more efficiently, and digitally first focused).
  • You embrace data, even when unfamiliar with content or context, to better understand the business, talent, and/or financial details of the organizations you support.
  • You can meet independently with key stakeholders to understand project/program initiatives and then help translate that into delivery for the Global People organization via the People for People team.
  • You can thoughtfully organize a wide portfolio of work, always maintain a strong sense of confidentiality, and are intermediate-level (or higher) with Excel and PowerPoint.
  • You display and have a track record of above average attention to detail.

What you'll do...
  • Manages associate questions regarding general human resource issues; updating and coordinating reports related to human resources functions; and managing and coordinating distribution of reference materials.
  • Ensures consistent execution of the company's human resource practices, systems, and personnel-related activities by auditing human resources practices; analyzing and interpreting reports; creating action plans to resolve instances of non-compliance; conducting observations and investigations;
  • Manages human resource and business data analysis and management by collaborating with internal, cross-functional partners to identify, collect, and analyze data; conducting data analysis on cross-functional data; identifying and escalating risks and concerns; interpreting and summarizing data for reports and presentations; making data-driven recommendations; administrating and utilizing SharePoint and other collaborative tools; creating and maintaining reports, reporting tools, and templates; and maintaining information security and confidentiality.
  • Manages business operations by establishing and monitoring timelines and resources for projects; tracking projects and initiatives; reporting project status to business unit leadership; completing audits and reporting results; following up on deliverables; developing and updating project scorecards; monitoring human resource processes and identifying improvement opportunities; filtering, addressing, and escalating associate concerns; mentoring and providing guidance to other assistants; and serving as technical coordinator.
  • Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.
  • Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.

Live our Values

Culture Champion
• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart's commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
Servant Leadership
• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.

Embrace Change
Curiosity & Courage
• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Digital Transformation & Change
• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.

Deliver for the Customer
Customer Focus
• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.
Strategic Thinking
• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.

Focus on our Associates
Diversity, Equity & Inclusion
• Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.
Collaboration & Influence
• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
Talent Management
• Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.

Benefits and Perks

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, Flexible Time Off, multiple health plans, and much more.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

- Health benefits include medical, vision and dental coverage

- Financial benefits include 401(k), stock purchase and company-paid life insurance

- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.


For information about PTO, see https://one.walmart.com/notices.


- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.


For information about benefits and eligibility, see One.Walmart.


The annual salary range for this position is $80,000.00-$155,000.00

Additional compensation includes annual or quarterly performance bonuses.










Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications
Bachelor's degree in Human Resources, Business, or related field and 2 years' experience in human resources or related area OR 4 years'
experience in human resources or related area

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Project Management, Supervisory

Human Resources - Professional HR (PHR) CERTIFICATION - Certification, Project Management - Project Management Professional - Certification

Primary Location...

2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America

About Sam's Club

Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.

Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.

Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

"Walmart supports their associates. They really are like your second family away from home." - Adele Garcia, Global HR Operations

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum-NWA has something for everyone.



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