Operations Senior Specialist - Charles River
MMC

Job Info

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At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We're in the business of creating exciting and rewarding futures for our clients and their employees - whether we're designing affordable health plans, securing finances for retirement or aligning employees with workforce strategy. Capitalizing on analysis and insights as catalysts for change, we anticipate and understand the impact of business decisions, now and in the future. Our holistic view and deep expertise allow us to see client's current and future needs through a lens of innovation and impact and every idea and solution we offer.

Mercer is seeking candidates for the following position based in the Boston, King of Prussia or St. Louis offices:

Operations Senior Specialist - Charles River

What can you expect?

• An Operations Senior Specialist works in Mercer's investment management back office.
• Play a crucial role in supporting and enhancing our operations and development processes, with a specific focus on Charles River (order management system)
• Maintain and enhance solutions for the Mercer clients
• A Senior Investment Operations Specialist is an established, independent individual contributor, who takes on leading and innovating role within the team, and whose work has a direct impact on the team's outcome

What's in it for you?

• A global company with a strong brand and a commitment to growth.
• A culture of internal mobility, collaboration and extraordinary career opportunities.
• Competitive pay and outstanding benefits.
• Paid time off to give back through non-profit community service.
• Employee Resource Groups that provide access to leaders, relevant volunteer and mentoring opportunities, and interactions with counterparts in industry groups and client organizations.

We will count on you to:

• System Integration and Development. Develop, maintain, and enhance integration solutions for Mercer clients into Charles River Investment Management System (CRIMS) infrastructure.
• Automation. Work with the internal IT group as well as the external vendors to create and implement automation tools to streamline operational processes.
• Data Management. Ensure accurate and efficient data flow between systems, managing data integrity and consistency.
• Support. Work collaboratively with the Mercer Tech Support team to provide technical support for hosted order management application (e.g. CRIMS), troubleshooting issues, and implementing fixes.
• Work closely with portfolio managers, traders, and other Mercer stakeholders (e.g., consultants, client solution group) to understand their needs and develop solutions that enhance operational efficiency.
• Maintain comprehensive documentation of systems, processes, and procedures.
• Identify opportunities for process improvements and implement solutions to enhance the overall performance of our processes.
• Perform additional trading operations functions as required.

What you need to have:

• 3+ Years in investment management or financial industry
• Possess a strong understanding of financial markets, retirement plans, and trading concepts
• Have hands-on experience with the Charles River Investment Management System (CRIMS)
• Have a desire to build efficient and scalable solutions rather than implementing quick fixes
• Have excellent problem-solving and analytical skills

What makes you stand out:

• Ability to work in a fast paced changing environment
• Prior experience working with internal and external stakeholders

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com

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