Operations Coordinator, External Affairs
American Water

Job Info

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Requisition ID: 107330

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.

American Water has an immediate opening for an Operations Coordinator, External Affairs, if you're looking to begin your career in the Utility Industry, APPLY TODAY for immediate consideration!

Primary Role

The External Affairs Operations Coordinator provides communications, administrative and technical support to the VPs and Directors of Communications & External Affairs, and Government Affairs. This role includes assisting with communicating to external stakeholders (i.e., community partners, conferences, elected and appointed officials), communicating internally with other departments and employees, assisting EA, Comms and GA team.

Key Accountabilities

• Uses and maintains relational databases and other reporting tools to compile, calculate, track, report and clean-up data pertaining to various processes.

• Supports entire team with coordination of conferences, panels, SMEs, presentations, review process, external organizations outreach, coordinates with Senior Principal on relationship map as well as Chief Legislative and External Affairs team Assist in conference coordination, pre and post conference outreach, and other marketing support.

• Manages budgets and completes various accounting tasks such as check requests, invoice processing, establishing new vendors, verifying accuracy of figures and computations, balancing and reconciling budgets, and researching and responding to discrepancies.

• Provide general administrative support for day-to-day managerial and departmental needs and special projects, which may include but are not limited to, composing correspondence, preparing and distributing meeting minutes, planning/coordination of events and departmental meetings, processing purchasing card and related expenses, initiating purchasing transactions, document and presentation preparation, etc.

Knowledge/Skills

• Thorough knowledge of standard business practices and principles, including basic accounting and budgeting

• In-depth knowledge of Microsoft office suite applications including MSWord, Excel, Access and PowerPoint and email management systems

• Knowledge of SAP and Coupa preferred

• Knowledge of wastewater or utility industry preferred

• Demonstrated organization and administrative skills

• Demonstrated effective communication skills, both verbal and written

• Demonstrated ability to prioritize and manage

• Demonstrated interpersonal skills

• Effective problem solving and analytical ability

• Understanding of safety and regulatory requirements

Experience/Education

• High school diploma or equivalency required.

• Bachelor's Degree in business or related field, or equivalent work experience

• Prior corporate and/or multi-subsidiary experience desired.

• Minimum 1 year prior experience in utility, shared service, or multi-company enterprise a plus.

• Minimum of 5 years in supporting executive level employees preferred.

Travel Requirements

• Local and occasional regional travel may be needed.

Work Environment

• Professional office environment

Competencies

Champions safety

Collaborates

Cultivates innovation

Customer obsessed

Drives Results

Nimble learning

Join American Water...We Keep Life Flowing™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

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