Manager, Sales
Emerald Lawns

Job Info

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Emerald Lawns is committed to providing personalized attention for our team members. We focus on developing our people by building proud, dynamic teams while helping team members reach their personal and professional goals. We continuously strive to make Emerald Lawns an employer of choice and "a great place to work!

Position Overview:

Responsible for the development and performance of all sales activities within an assigned Emerald Lawns branch. Staff and leads a sales team to boost sales volume and maximize profit keeping in mind the Emerald Lawns Commitment. Develop strategies to expand the customer base in the local marketing area. Always represent Emerald Lawns in a positive and professional way.

Salary: $75,000-$85,000 per year (plus commission)

Responsibilities:

• Develop branch-level sales plans and forecasts. Ensures effective control of sales results to be certain that the achievement of sales objectives is within designated budget.
• Assists in the execution of marketing programs (door-to door, direct mail, inside, outside) to ensure the profit growth and expansion of Emerald Lawns' services. Shares local market knowledge and customer experience with Emerald Lawns Marketing.
• Compiles lists of prospective customers for use as sales leads, based on information from direct mail and other advertisements, community activities, trade shows and business seminars, and other resources. Assist in closing sales as needed.
• Works to resolve customer complaints regarding sales and service. Analyzes and distributes new sale cancellation requests to retain customers.
• Plans for and conducts on-going training for sales personnel in customer service skills, selling technique and safety policies and procedures.
• Determines work procedures, prepares work schedules, and expedite workflow. Tracks hourly, daily, weekly, sales efficiencies of each salesperson.
• Develops, implements and maintains performance standards, measurements, and corrective devices through which approved plans and goals are accomplished within the sales organization.
• Ensure recruiting, interviewing and staffing of personnel are conducted to efficiently staff the sales function. Evaluate staff performance, make salary recommendations and administer disciplinary actions consistent with company policy.

Education and Experience Requirements:

• 2-3 years of related experience in the lawn/horticulture agronomic field required, or an equivalent combination of education and experience.
• 1-2 years of supervisory experience required.
• 2-3 years of outside sales experience required.
• Certificates, licenses and registrations as required by federal and state law.

Knowledge, Skills, and Abilities:

• Demonstrated knowledge of the organization, products, and/or services.
• Strong understanding of customer and market dynamics and requirements.
• Proven leadership and ability to drive sales teams.
• Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and volume.
• Ability to write reports, business correspondence and procedure manuals; ability to effectively present information and respond to questions from groups of managers, specialists, customers and the general public.
• Ability to define customer problems, collect data, establish facts, and draw valid conclusions.
• The ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Other required knowledge skills and abilities include but are not limited to: Attention to detail, organizational skills, adaptability and flexibility.
• Computer skills with Microsoft Office applications (Word, Excel, Outlook, and PowerPoint.)

Physical Demands & Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to:

• Sit or stand.
• Walk on uneven surfaces or climb stairs for extended periods of time
• Use hands and arms to handle, feel or reach.
• Speak and hear.
• Use vision abilities for close, distance, color, peripheral, depth and focus.
• Lift up to 25 lbs. independently.

Occasionally required to:

• Lift or move up to 50 lbs. with assistance.
• Stoop, kneel, crouch or crawl.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job,

Adverse Conditions:

• Subject to outdoor weather conditions which may include extreme cold, extreme heat or wet conditions.
• Subject to exposure to animals and insects. Regular and punctual attendance to ensure customer service, teamwork and maintain quality standards.

Must Haves:

• Ability to pass a pre-employment background screening and drug test (THC excluded).
• Ability to prioritize, multi-task, work independently and as part of a team.
• Must have the ability to work outside of normal scheduled hours, as needed to support the business needs.
• Encourage a positive team atmosphere and willingness to help others.

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