Learning & Development Specialist
Everwise Credit Union

Job Info

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Learning & Development Specialist


We are searching for an experienced Learning & Development Specialist.
Hybrid

Essential Function

Develops, plans, design, deliver and evaluates a wide range of learning activities aligned with strategic initiatives, culture, and business results. Analyzes trends and best practices in learning technology and instructional design and applies principles of adult learning and instructional design & delivery techniques. Uses data to drive improvement of learning across the organization measuring effectiveness of learning and development tools, programs, and initiatives.

Primary Responsibilities & Duties

• Responsible for coordination and presentation of training programs for various levels of the credit union.

• Responsible for delivering content using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.

• Designs and develops training content using instructional design best practices. Identifies appropriate media for both virtual and classroom delivery. Ensures training content is clear, accurate, consistent, and free of spelling and grammatical errors. Leverages active learning strategies for adult learners that address diverse learning styles and abilities.

• Collaborates with other members of the training team in developing classroom materials and other job aides to deliver engaging, actionable training.

• Responsible for coordination of the on-the-job training activities, including providing feedback to the participant's manager and mentor.

• Responsible for measuring the effectiveness of training using evaluations, assessments and OTJ performance.

• Responsible for identifying training needs of skills-based programs through observation and feedback from supervisors.

• Assumes additional responsibilities as necessary for the continued growth and advancement of the Credit Union.

* Travel and ability to work varied hours is expected.

Specific Skills

• Facilitation skills and knowledge of a variety of teaching methods that apply the principles of adult learning.

• Strong organizational skills

• Effective Communication - verbal, written, and active listening skills.

• Knowledge of the Financial Industry and Training Industry

• Ability to create a welcoming and conducive learning environment for all learners.

• Ability to use a variety of technology resources to create and deliver training materials.

• Ability to perform duties with minimal direction.

Accountability

• Efficient and effective delivery channels for supporting employees.

• Effectively maintaining resources and collaborating with other employees

• Effective design and delivery of training

• Accountable for the overall process analysis and documentation operations

• Must ensure requests for support are resolved in a timely fashion, documented, and evaluated.

• Be a liaison between CU operations team and members facing employees.

• Accountable for Performance Management Goals as agreed upon with Supervisor.

• Accountable for understanding and applying government laws and regulations and Everwise Credit Union policies and procedures relating to the Anti-Money Laundering Regulations including but not limited to the Bank Secrecy Act (BSA), US PATRIOT ACT and OFAC.

Minimum Requirements

• Bachelor's degree or equivalent work skills or experience.

• Broad knowledge of operations and its impact on both front and back-office applications with at least 3 years' experience in a Financial Institution, Training or Operations function.

• 4-5 years' facilitation experience such as classroom training, conducting staff meetings, presentations, or leading small groups.

• Highly proficient using Microsoft Office suite.

• Proficiency is using authoring software preferred.

Exempt

Annual Salary

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

This job has expired.