Lead Medical Assistant, Urgent Care - Natick
Mass General Brigham Medical Group

Job Info

---

We're offering a generous sign-on bonus of $750.00 to welcome you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process!

About Us

Mass General Brigham Medical Group represents the merger of separate community medical groups within the Mass General Brigham system into one harmonized and high-performing organization:

• Brigham and Women's Harbor Medical Associates
• Cooley Dickinson Medical Group
• Mass General Brigham Community Physicians
• Mass General Brigham Integrated Care
• Mass General Brigham Urgent Care
• Newton Wellesley Medical Group
• North Shore Physicians Group
• Pentucket Medical Associates
• Wentworth Douglass Health Partners

Our Team

Urgent care, sometimes known as walk-in care, fast care, or express care, is a convenient option for patients who require timely medical care, but the situation is not an emergency. We treat adults and children ages 3 and older and provide care for a wide range of illnesses and injuries, including allergies, asthma, coughs, bronchitis, colds, flu, COVID-19, fever, headache, broken bones, sprains and strains, eye and ear infections, rashes, cuts, sexually transmitted infections, stomach pain, diarrhea, and vomiting. Because patients typically come to us when they aren't feeling their best, it is incredibly important to us that our staff members strive to provide the compassion and emotional support our patients need.

The Opportunity

We are seeking a Lead Medical Assistant to work 3, 12.5-hour shifts per week onsite at our Urgent Care center located at 219 North Main Street Natick, MA. Since Urgent Care is a 7-day-per-week operation that delivers care days, evenings, weekends, and holidays, the schedule for this role will include 2 on-call shifts per 4-week scheduling period, as well as overtime, weekend, and holiday coverage as needed.

We do our best to keep all employees at their assigned centers; however, for on-call shifts, employees must be able to commute to any of our locations, including Boston Common, Brookline, Cambridge, Lynn, Natick, Newton, Westwood, and Woburn. You may also be asked to report to any of these centers during orientation (for training/precepting purposes) or during times of staffing shortages or other extenuating circumstances (for cross-coverage purposes).

Role Overview

The Lead is an integral member of the care team. Under the direction of the Practice Manager, the Lead is responsible for exercising appropriate leadership, oversight and improvement of all clinical operations and clinical Medical Assistant staff throughout the assigned site. The Lead will also perform the duties of a Medical Assistant while serving as a role model and resource person for staff at the site.

Are you ready to help us deliver top-notch care and exceed patients' expectations of what a visit to the doctor is like?

Qualifications
Qualifications

• Completion of a formal, post-secondary clinical training program (ex. Medical Assistant, EMT, Paramedic) diploma required
• BLS/CPR certification required
• Proficiency with an EHR, Epic experience preferred
• At least three years of experience as a Medical Assistant is preferred.
• Supervisory experience preferred
• National Medical Assistant Certification from one of the following organizations preferred
  • American Assoc. of Medical Assistants (AAMA) - Credential: CMA
  • American Medical Technologists (AMT) - Credential: RMA
  • National Healthcare Association (NHA) - Credential: CCMA
  • National Center for Competency Testing (NCCT) - Credential: NCMA

EEO Statement
Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

---