IT Manufacturing Analyst
Caterpillar

Job Info

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Career Area:
Business Technologies, Digital and Data
Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

What does it mean to live the Caterpillar Experience?

It means you play a part in building a better world. You contribute to a winning culture-a spirit of accountability-that has driven change on every continent for more than 90 years. To work with us is a commitment to improve sustainability, invent for the digital age and innovate in order to bring solutions to millions of people. Sure, you work for Caterpillar. But more importantly, you work for the good of your career, your family, your community, and your world.

Job Summary:

As a IT Manufacturing Analyst, you will be the on-site IT team lead and will work independently on installation, troubleshooting and support of commonly deployed manufacturing and office software within the Caterpillar IT, BCP Division, Athens, GA manufacturing facility.

You will develop your professional network and leadership skills, assisting in the support of IT Manufacturing Solutions that enable Caterpillar success. Further, you will contribute real value by developing, integrating, and/or supporting in-house and purchased applications or infrastructure solutions to solve critical business requirements and leading a team to assist resolving problems as a liaison with 1st / 2nd line support Help Center.

The successful candidate must demonstrate a high degree of technical knowledge, intellectual curiosity, a drive to solve complex problems, strong working knowledge of integration or Cloud-centric technology, a high degree of initiative and strategic thinking with the willingness to consistently produce and deliver high quality deliverables. Candidate must have excellent communication skills in both the verbal and written dimensions.

What You Will Do:

Lead a team of IT professionals in working directly on manufacturing applications / technical problem identification, support, and resolution, with the potential random off-shift and weekend support functions including, but not limited to:

• Pinpoint, Serv-I-Quip
  
• DeviceWise
  
• VMC Test Manager
  
• Security Suite Software
  
• ServiceNow
  
• PSPS
  
• Electronic Technician (Cat ET)
  
• SAP Manufacturing Execution (ME) Systems
  

Working with vendors on the integration of purchased application(s) and/or infrastructure
Designing and implementing processes, or process improvements, to aid in development and support of critical business requirements.

Knowledge of ITIL/ITSM Incident, Problem, and Change processes

Organizational, prioritization and structured fault-finding skills

Documentation Skills (process & procedure generation in MSOffice tools)

Comfortable in a production (fabrications and assembly) environment requiring

Ability to work under pressure and manage dynamic workload priorities

Desire to continually learn and evolve within a fast-moving IT environment

Ability to lead a team and train others

Proven time management and organizational skills

Good client management and interpersonal skills, self-starter, and valued team player

Ability to work with and communicate effectively across divisional boundaries

What You Have:

• Strong IT experience (manufacturing application support and/or infrastructure support) with systems support experience and knowledge of:
  • Manufacturing Execution Systems such as:
    • SAP ME
      
    • SAP Global Teamcenter Manufacturing
      
  • Working knowledge of ServiceNow tool suite for recording all incidents and requests, problems, and changes.
    
• Advanced PC skills, Microsoft suite (Office 365)
  

What You Will Get:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just an hourly wage, because we value your performance, we offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.

Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

Additional Info :

• The primary location for this position: Athens GA
  
• Relocation assistance available
  
• MUST BE WILLING TO RELOCATE TO THIS LOCATION AND Work out of the office 3 times a week.
  
• This position may require 10% travel.
  
• Sponsorship is not available including OPT, H4-EAD. Must be US Citizen or Green Card holder.
  

About Caterpillar -

Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
July 23, 2024 - August 4, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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