Hotel Bartender/Server - Doubletree Naples
Guest Services

Job Info

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Compensation Amount:
13.50 USD Hourly

Job Summary:
The Bartender is responsible for serving all guests beverages in a fast, courteous and efficient manner. The Bartender must ensure correct billing procedures and provide excellent service to guests, ensuring level of service meets the Company's standards. The Bartender should be able to properly mix alcoholic drinks for guests over 21 years old, as required by law.

Job Description:

ESSENTIAL FUNCTIONS

• Anticipate customer's needs and respond appropriately with a sense of urgency. Fill drink and food orders either taken directly from patrons at the bar or through servers.
• Pour, mix, and serve drinks following standard recipes.
• Maintain the liquor, garnishes, glassware and other supplies or inventory for the bar.
• Take payment from customers.
• Check identification of customers who order alcoholic beverages.
• Clean all bar equipment, tools, and supplies. Ensure equipment is in good working order.
• Maintain awareness of safety issues, and report them immediately to your manager.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

• Partial High School education; High School Diploma/G.E.D. preferred.
• Mathematic Skills.
• Excellent sanitation habits.
• Professional appearance.
• Ability to communicate and attend to guests with the highest standard of service.
• Ability to pass cash handling and TIPS training.
• Problem sensitivity and the ability to recognize when a problem has occurred and communicate it to management.

PHYSICAL AND MENTAL REQUIREMENTS

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Lifting, carrying, and pushing up to 10 lbs. regularly, 10-15 lbs. frequently, and up to 25 lbs. occasionally.
• Ability to stand for the entire work day.
• Withstanding temperature extremes in freezer, refrigerator walk-in and grill areas.
• Reading and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Constantly communicates and receives verbal communication with other employees in fast-paced unit.
• Physical attendance in unit to perform duties.
• Must be at least 21 years of age, as required by law.

EQUIPMENT USED

• Knowledge of cash register/POS system used in unit.
• Bar equipment.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

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