Field Service Engineer
Thermo Fisher Scientific

Job Info

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Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Cold Room/Freezers -22degreesF/-6degrees C, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials

Job Description

When you join us at Thermo Fisher Scientific, you'll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

Location:

US - Vancouver, WA - Remote. The ideal candidate will reside in or around Vancouver, WA. The primary territory for this position includes Oregon and will provide regular backup and support for Washington, Idaho, and Montana.

Field Service Engineers are considered "remote" colleagues since they commute daily to customer sites to provide service and are provided with a Fleet vehicle to allow for travel to multiple customer locations in their defined service area. Some overnight travel is expected to service customers and participate in training programs. Anticipated travel 25-50%.

How you'll make an impact:

You will be part of our Unity Lab Services (ULS) brand, specifically the Instrument and Enterprise Services (IES) team. This team offers coordinated solutions, instrument, and enterprise services to our customers.

Daily Responsibilities:

• Provide field service support to customers including repairs, preventative maintenance, installation, and instrument qualifications, as well as being an advocate for Thermo Fisher Scientific
• Submit expenses and manage trunk stock inventory in a timely and accurate manner
• Document daily service actions through the company work order database

How will you get there?

Education

• High School Diploma or GED equivalent is required
• Associate or Bachelor's degree preferred
• EPA Certification preferred

Experience

• 1+ yrs experience preferred in field service, Depot repair, manufacturing facilities or equivalent, servicing medical devices or laboratory equipment, etc. Hands-on Refrigeration experience preferred
• 1+ yrs experience preferred working with basic test equipment such as DMM, tachometer, temperature devices, etc.
• Strong electronic/electrical and mechanical background preferred

Knowledge, Skills, Abilities, and Work Environment

• Ability to work independently to diagnose and tackle issues using schematics, diagrams, service manuals, and other technical resources
• Action Oriented - takes on opportunities and challenges with a sense of urgency, high energy, and enthusiasm, and consistently meets deadlines
• Strong Customer Focus - builds positive relationships and delivers customer-centric service
• Ability to lift 50 lbs with assistance, and carry 25-30 Lbs. continuously throughout the day
• Ability to drive frequently within the territory including some overnight travel all the while maintaining a valid driver's license and safe driving record

As part of the Thermo Fisher Scientific team, you will discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Compensation and Benefits
The hourly pay range estimated for this position based in Oregon is $23.26-$34.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
  
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
  
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
  
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
  
• Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
  

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

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