Enrollment Specialist
Volunteers of America - National Services

Job Info

---

Come join our awesome team as a Enrollment Specialist at the Senior Community Care of Michigan PACE. We have a great work environment that you will love!

Senior Community Care of Michigan PACE is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization.

About the job:

Schedule: Monday-Friday 8:00 AM-4:30 PM

Pay: $55,000-$70,000 Annually

The Enrollment Specialist under the supervision of the Marketing Manager obtains initial information relating to admissions, coordinates intake process, and provides information and referrals to community agencies as appropriate. Promotes the Senior Community Care Program to potential participants and community agencies.

Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's Degree in humanities, health and human services field with experience sales/customer service/ social work
• 2 years' experience in marketing, with more emphasis on sales, and/or admissions role for a health care provider, or in an information and referral resource role within the senior networks. Shall have either training or related experience in the job assigned.
• Minimum 1 year of experience in working with the frail or elderly population
• Must have a valid drivers license and have means of transportation

Essentials:

• Receives and provides information to referrals to the Senior Community Care Program; refers individuals to other appropriate resources as indicated.
• Assesses potential participants in home, nursing homes, hospitals or other settings as part of the intake process.
• Maintains current, written assessment and intake records inclusive of potential participant's expressed wishes and the referral services provided, as appropriate.
• Assists potential participants in managing their needs while undergoing intake and assessment process, including referrals to doctors and other community agencies.
• Participates in Interdisciplinary Team meetings when potential enrollees are assessed for enrollment into the program for purposes of providing and clarifying information obtained during the intake assessment.
• Provides alternative community resources to applicants who are not accepted into the program.
• Assists with financial eligibility process for participants.

Senior Community Care of Michigan - PACE:

Senior Community Care of Michigan - PACE is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization.

PACE is a Program of All-Inclusive Care for the Elderly. Our team members include clinical professionals, housekeepers, maintenance associates, and culinary employees among others. Unlike some clinical environments, PACE centers offer employees flexible work schedules, with most positions only requiring occasional weekends. Team members have an opportunity to get to know their patients and build meaningful relationships.

Our Senior Community Care of Lansing, MI, values our staff and residents at the highest level. In the capital city of Michigan, staff call a vibrant, diverse, and bustling city their home. Our PACE program allows for more standard working hours than is usual with elder care careers, and we foster a work-life balance by offering employees paid-time off benefits as part of our comprehensive benefits package, as well as creating moments of appreciation in the workplace throughout the year. Come join us at SCCMI, and see why VOANS has been voted by employees as a Great Place To Work the past 4 years running.

In our 2022 Great Place to Work survey, employees said their work has a special meaning: this is not "just a job".

At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations' shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.

#VOANS

---