Director I Carelon Account Management
Elevance Health

Norfolk, Virginia

Posted in Health and Safety


Job Info


JR117375 Director I Carelon Account Management

The Director I Carelon Account Management is responsible for directing account management retention activities for Carelon within an assigned book of business.

Location: This position will work a hybrid model (remote and office) and must live within 50 miles of one of our Pulse Point office locations.

How you will make an impact:

  • Provides leadership and strategic direction to ensure book of business meets profitability standards.
  • Develops strategies to achieve assigned retention and upsell goals.
  • Provide input to product development teams to develop new products and deliver them to the market constituents.
  • Collaborate with Functional Leads and matrix partners in support of meeting all performance guarantees.
  • Hires, trains, coaches, counsels, and evaluates performance of direct reports.
  • Develops and motivates staff to achieve goals.

Minimum Requirements:
  • Requires a BA/BS and a minimum of 8 years of professional/leadership experience; or any combination of education and experience which would provide an equivalent background.

Preferred skills, capabilities, and experiences:
  • Strong experience in managed care and behavioral health is highly desirable.
  • Proficient in executing superior leadership strategies and remarkable management techniques.



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