Digital Print Field Service Engineer
Kforce Inc.

Job Info

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RESPONSIBILITIES:

Kforce has a client in search of a Digital Print Field Service Engineer in Charlotte, NC. This is a long-term opportunity to help support a growing company during the midst of their busier time of year.Responsibilities:

• The Digital Print Field Service Engineer will support key customers in-person as an on-site based Field Service Engineer
• Enter service calls in a timely and efficient manner and effectively manage backlog using CRM system
• Professionally present and demonstrate each piece of equipment to clients, staff, and others
• Effectively install and train on equipment from printing to maintenance and special applications
• Diagnose and repair electrical and mechanical malfunctions to ensure operational standards
• Rebuild, refurbish, and update equipment as needed
• Understand the application of all chemicals and inks for purposes of functional use in all machines
• Maintain an inventory of onsite spare parts to be managed and cycle-counted regularly
• Communicate potential sales opportunities
• Share issues and best practices with other Field Service Engineers and supporting staff and actively participate in required support organization meetings
• As a Digital Print Field Service Engineer, you will assist customers via telephone and in-person to diagnose and repair
• Occasionally perform detailed mechanical, electrical and maintenance service at other customer sites

REQUIREMENTS:

• Bachelor's degree in Electrical, Mechanical or Engineering degree from an Accredited Institute or 3+ years of experience as a Field Service Engineer servicing electrical/mechanical/printers
• Excellent verbal, written, presentation & communication skills
• Strong computer skills with proficiencies in Microsoft Office software
• Ability to work in the field and interface with customers, hands on mechanical experience
• Able to read and understand blueprints and schematic drawings
• Able to work non-standard work weeks with potential for overtime
• Ability to work collaboratively and individually with internal and external teams, work with minimal supervision and in high-pressure environments
• Valid Passport and Driver's License (travel insurance is provided)

Preferred:

• Previous experience with inkjet printers is preferred
• Knowledge of RIP (Raster Image Processor) and Photoshop Applications
• Knowledge and practice of lean manufacturing/Six Sigma or similar
• Proficiency in color management and related software (i1 Profiler)

This job has expired.