Credit Collections Coordinator
IDR

Job Info

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IDR is seeking a dynamic and detail-oriented Credit Collections Coordinator to join one of our top clients in El Segundo, CA. This role is perfect for someone who excels in customer service, has a knack for problem-solving, and possesses a strong understanding of credit management functions. If you are looking for an opportunity to join a large organization and work within a collaborative and service-oriented culture, please apply today!

Position Overview/Responsibilities for the Credit Collections Coordinator:

- Inform customers of past due balances through various communication channels, including mail, email, and phone calls
- Handle customer inquiries on outstanding invoices and provide necessary documentation
- Research and resolve past due issues and customer disputes
- Track and record collection notes into our client's ERP system
- Collaborate with the Credit Risk Analyst on credit line increases and manage held orders in line with the company's escalation policy

Required Skills for Credit Collections Coordinator:

- Excellent written and spoken business communication skills
- Minimum education level: some college and/or equivalent work experience
- Two to four years of relevant experience
- Proficiency in Excel at the intermediate level or above
- Exceptional interpersonal communication skills
- Strong knowledge of SAP order entry and/or credit management functions or comparable ERP package

What’s in it for you?

- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry-leading organization
- Collaborative and service-oriented culture

Why IDR?

- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form 

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