Community Support Specialist - Disease Management
Compass Health Network

Job Info

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Compensation: $25.54/hr ; $26.81/hr (QMHP)

Due to critical service need of the communities we serve, we are offering a $1500 sign-on bonus.* Additional $500 sign-on bonus for Qualified Mental Health Professionals. We are eager to continue to provide quality and compassionate care in our service areas and need you to make this happen!

The Community Support Specialist Disease Management is responsible for conducting outreach and coordination of care for all active disease management clients.

ESSENTIAL FUNCTIONS - JOB SPECIFIC:

* Conducts in-person and phone outreach to all active DM clients monthly and will send an outreach letter to all active DM clients.
* Coordinates with BHL team on all DM clients who are incarcerated.
* Conducts outreach to DM clients who are currently hospitalized by phone and attempt to coordinate care with the hospital.
* Confirms client Medicaid status and recent hospital stays, ER visits, medications, contact information, and pharmacies.
* Coordinates with internal therapy, psychiatric, and health resource specialists to move clients to community support services.
* Works with the client to identify barriers to getting enrolled into services.
* Attends all integrated meetings in offices where CAPs are located to coordinate care as needed for active or inactive DM clients using the crisis centers/any crisis service.
* Documents all coordination of care and client interactions within 24 hours.
* Maintains a tracking system for all clients needing contact each month.
* Coordinates with HALs to obtain virtual assessment appts for the DM client of requested.
* Attends all ERE and HAL meetings and huddles to have full integration into each team.
* Collaborates monthly with DM coordinator on cyber/active DM client lists to ensure they are up to date.
* Inputs DM data into Care Manager as needed.
* Completes monthly chart reviews on cyber monitoring clients

* High School/GED required
* Associate's/Bachelor's degree in a human service-related field preferred

* At least four (4) years of experience OR a combination of higher education and experience required if a High School/GED is the highest education obtained
* At least two (2) years of experience OR a combination of higher education and experience required if an Associate's degree is the highest education obtained
(*If the degree is an Associate's of Applied Science in Behavioral Health Support from an approved institution; then no additional experience is required)
* At least one (1) year of experience required if a non-human service Bachelor's degree is the highest education obtained
* All experience must include working with individuals with psychiatric, substance use, and/or developmental disabilities
* A valid driver's license and agency established minimum automobile coverage required

Compass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve. Our mission is "Inspire Hope. Promote Wellness."

Why join us?

We believe some of the most passionate people in the world work here. Our dedicated and talented staff are our most valuable asset. We strive to provide a work environment and services that are inclusive for our patients and our employees.

At Compass Health Network, these are just a few of the benefits that we offer as an organization:

• Competitive benefits
• Advancement opportunities
• Professional development
• Licensure supervision
• Mentor opportunities
• Tuition reimbursement
• Scholarship program
• Employee Assistance Program
• Headspace Access
• Paid time off & Paid Holidays
• NHSC Loan Repayment Participant

We welcome inquiries from qualified individuals who want to be part of a team of hardworking, dedicated and compassionate employees whose work helps us aspire to our vision of full, healthy, productive lives for everyone. We look forward to meeting you!

*Signing bonuses paid as per bonus policy; exclusions may apply.

Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.

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