Commercial Account Administrator
Senske Services

Job Info

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Are you a person who likes to solve problems and help others when they need it? Do you have strong relationship-building skills and connect easily with others?If so, we are looking for talented people like you to join our team!

The Account Administrator validates sales and data entry that come into the branch from various sales teams and technicians. They audit sales by calling customers after a service agreement is completed and are available by phone for immediate sales support. Schedules work with the new client. Serves as the Branch's onboarding specialist for the new customer.

Account Administrators are an important member of our Sales Operations team - they provide a positive customer experience immediately after a sale is made and are the vital human connection to our business onboarding process. Team members support the Senske business by verifying customer information received by all Senske organizations, entering all sales into the company CRM system, scheduling new customers for service, and contacting large customer accounts regarding past due balances. They are problem solvers with good negotiation skills who are self-driven, and motivated to meet goals and achieve the highest level of customer satisfaction.

At Senske, we create an environment where you're empowered to do what you do best every day by providing opportunities for ongoing development and growth. You will receive guidance and plenty of support from our talented, super-smart colleagues and leadership team. By joining the Senske crew, you will be part of a supportive team with a passion for best-in-class customer service.

If you enjoy connecting with customers to provide top-notch support and the role it plays in making a customer-centric team successful, we encourage you to apply today! Come have fun working for Senske and earning great pay along the way!

This is a full-time, hourly, non-exempt position. This position will work in our Dallas office. The pay range is $17.50 - $18.50 per hour (dependent on experience).

The Perks:

• Competitive hourly pay - Life is expensive! We believe in paying well.
• Your job is safe with us. We are a fast-growing company, which means you will have opportunities to advance your career - we promote from within!
• Do you want to work with your friend? We offer a referral bonus!
• Affordable health care packages that include medical, dental, vision, and life insurance.
• 401K with Employer Match, 9 Company Paid Holidays, Paid Vacation (accrue up to 1 week of paid vacation your first year), Paid Sick Leave (accrue up to 1 week of paid sick leave your first year)
• Company paid short-term disability and paid life insurance
• Fun team celebrations year-round!

Must Haves:

• High school diploma or the equivalent.
• 1-2 years of experience in customer service.
• Excellent computer skills, including MS Outlook, Word, and Excel.
• Effective oral and written communication skills.
• Ability to pass a pre-employment background screening and drug test (THC excluded).
• Ability to prioritize, multi-task with a strong attention to detail, work independently, and as part of a team.
• Encourage a positive team atmosphere & willingness to help others!

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