Location: Best Friends Roadhouse & Mercantile - Kanab, UT
Hiring Range: This position's hiring range is anticipated to be $16.75 to $17.00 hourly, depending on experience, plus great benefits!
Interviews will occur weekly until the position is filled.
Summary: The Roadhouse Mercantile Full-Time Seasonal Ambassador is responsible for providing exceptional guest service in the Mercantile and on Roadhouse grounds, must be diligent in providing Best Friends visitors with an enthusiastic welcome and educational experience. The Roadhouse Mercantile Ambassador is responsible for providing our visitors with quality experience through informative and engaging tours of the Sanctuary. They must possess a strong ability to multi-task, be flexible and remain focused in a fast-paced and dynamic environment.
Will Primarily be running Sanctuary tours from in town Kanab areas, such as the Kanab Tourism Center, The Roadhouse and Mercantile and other local hotels and RV parks as requested.
Responsible for helping maintain the Mercantile in guest-presentable conditions at all times. The Mercantile Ambassador facilitates retail purchases, assists with meal and event set-ups and service when needed, provides directions, assists with pets, helping guests with problem solving while working as a member of the Roadhouse team to serve our guests well.
The Mercantile Ambassador works closely with the Roadhouse Front Desk and Welcome Center team as well as other associates to provide a high level of personal service to our lodging guests and visitors.
Essential Duties and Responsibilities:
Treat people around you with Kindness and Compassion, build trust by demonstrating authenticity and following through on your commitments, prioritize your well-being like you do our mission, and work to build strong relationships with your colleagues by participating in communication loops to share and receive honest feedback. You are responsible and accountable for the culture you add to your team dynamic.
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