Aftermarket Parts Business Manager-Westerville
Vertiv Corporation

Job Info

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POSITION SUMMARY

The Aftermarket Parts Business Manager is responsible for the overall management, development, and profitability of the aftermarket parts segment, focusing on e-commerce channels. This role involves maintaining and enhancing the aftermarket parts e-commerce website, managing pricing strategies, overseeing part numbers, and conducting detailed analysis to support business decisions. The ideal candidate will have a strong background in aftermarket parts, e-commerce management, product management and data analysis, with a keen ability to drive growth and improve customer satisfaction.

RESPONSIBILITIES

E-commerce Management:

• Maintain and develop the aftermarket parts e-commerce website, ensuring it is user-friendly, up-to-date, and optimized for sales.
• Collaborate with IT and marketing teams to enhance website functionality and performance, including Website security, UX/UI improvements, and content management.
• Monitor website analytics to track performance and identify areas for improvement.

Pricing and Part Number Management:

• Develop and implement pricing strategies to maximize profitability while remaining competitive in the market.
• Manage and update part numbers, ensuring accuracy and consistency across all platforms.
• Monitor market trends and competitor pricing to make informed adjustments.
• Work with logistics team to identify and manage last-time buy and scarce parts to develop pricing strategies that align with market demand.

Business Analysis:

• Conduct detailed analysis of the aftermarket parts business, including sales trends, customer behavior, and market demand.
• Provide regular reports and insights to senior management to support strategic decision-making.
• Identify opportunities for growth and efficiency improvements within the aftermarket parts segment.

Sales and Marketing Support:

• Provide exceptional customer service sales support, addressing any issues related to aftermarket parts orders and inquiries.
• Collaborate with the sales and marketing teams to develop promotional campaigns and marketing strategies for aftermarket parts.
• Support sales teams with product knowledge, pricing information, and competitive analysis.

QUALIFICATIONS

• Bachelor's Degree in Business, Engineering or related field.
• MBA and prior consulting, strategic planning or product marketing preferred
• At least 3 years in technical product/services marketing, strategic planning, marketing, e-commerce, or directly related experience.
• Strong analytical skills with experience in business analysis and pricing strategies.
• Proficiency in e-commerce platforms, content management systems, and web analytics tools.
• Excellent communication and interpersonal skills, with the ability to collaborate across departments.
• Knowledge of the automotive, industrial, or related aftermarket parts industry is a plus.
• Strong problem-solving abilities and attention to detail.
• Very strong research and analytical skills.
• Effectively communicates technical information and complex ideas.

PHYSICAL & ENVIRONMENTAL DEMANDS

• N/A

TIME TRAVEL REQUIRED

• 10%
  
  

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

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