Job no: 502979
Work type: Exempt Staff Full-time
Location: Bethlehem
Categories: Administrative Services
Responsible for supervising (currently four) support coordinators, who serve as front-line customer service representatives, answering phones, responding to emails and greeting visitors; accounting for and reporting on the operating budget for the Office (approx. $1M); providing administrative support to the Director of Admission and V.P. for Admissions and Financial Aid; and performing the same duties as the support coordinators. The Lehigh community takes seriously our commitment to antiracism and The Principles of our Equitable Community.
This position is a Grade: 8-40 with an approximate salary range of $46,180-$55,420 and is subject to change based on experience, skills and qualificationsLehigh University offers a comprehensive and family friendly benefits package which includes but is not limited to Health Care, Retirement and Educational benefits. Information can be found on our website at hr.lehigh.edu/benefitsPosition Number: S778701. (30% time commitment) Budget monitoring, management, and reporting within the Office of Undergraduate Admissions and the Office of Financial Aid.* Manage the Admissions and Financial Aid operating budgets, including making sure allocations are assigned to the correct indexes/categories.2. (25% time commitment) Administrative Assistant Support Director of Admissions and V.P. for Admissions and Financial Aid.
* Answer the direct phone lines for the V.P. for Admissions and Financial Aid and Director of Admissions.3. (25% time commitment) Supervision of Enrollment Support Coordinators.
* Direct and supervise the daily activities of (currently 4) Support Coordinators; manage workloads, project assignments and in/out schedules.4. (10% time commitment) Act as the Employment Coordinator for Admissions
* Resource for hiring supervisors in respective area to provide guidance and assistance throughout the employment process involving best hiring practices, utilization of the on- line applicant tracking system, financial over site and recommendation within the budget resources.5. (10% time commitment) Customer service support for prospective students, parents, and other
constituents.
Special Considerations
* Persons with disabilities who anticipate needing an accommodation for any part of the interview or hiring process may contact Lehigh's Accommodations Specialist at inada@lehigh.edu
* This position works with minors
* This position has fiscal or financial responsibilities other than employee expense activity, such as processing or approving transactions; monitoring or preparing budgets; or generating income for University
Qualifications
* Bachelor's Degree in Humanities, Social Sciences, Accounting or the equivalent combination of education and experience
* Three to five years related work experience
* Experience in management/supervision of others, including written and verbal performance appraisals
* Experience developing and overseeing departmental budgets
* Excellent communication and interpersonal skills
* Positive attitude, detail and customer oriented with good multitasking and organizational ability
Successful completion of standard background checks including but not limited to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the positionOnly complete applications will be considered therefore please complete the application in its entirety. Once the posting is removed from the website applications may no longer be allowed to be completed.Advertised: July 17, 2024 Eastern Daylight Time
Applications close: Open until filled
|
|
|
Subscribe to job alerts and upload your resume!
*By registering with our site, you agree to our
Terms and Privacy Policy.