Admin Services Coordinator- Downtown Campus
University of Iowa

Iowa City, Iowa

Posted in Call Centre and Customer Service


Job Info


University of Iowa Health Care Medical Center Downtown (located at 500 E. Market Street, Iowa City, IA) is a 194-bed hospital that became part of Iowa's only comprehensive academic health system on Jan. 31, 2024.

University of Iowa Hospitals & Clinics-recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives. ®

Serve as the primary point of contact for internal and external constituencies and provide high-functioning administrative support to Medical Center Downtown (MCD) Hospital Administration executive leadership, specifically Associate Chief Nursing Officer (ACNO) and Assoicate Chief Medical Officer (ACMO). Manage complex administrative, financial, strategic planning, and communication management issues. Proactively work independently on projects, manage multiple projects with competing deadlines, and use dynamic problem-solving to proactively plan and anticipate the needs of the executive to advance the goals of the organization. Exercise independent judgment, high level of discretion, integrity and confidentiality, and a high level of professionalism. Serve as backup administrative support for additional Hospital Administration executive leadership as needed.

Education or Equivalency Required:

  • Bachelor's degree in Business Administration or related field or an equivalent combination of education and experience.
Required Qualification:
  • Current (6 months - 1 year) administrative, office coordination or financial experience.
  • Excellent written and verbal communication skills.
  • Excellent interpersonal skills. Role models service excellence.
  • Must be proficient in Microsoft Office suite (Word, Excel, Power Point).
  • Ability to analyze data and critical thinking skills.
  • Previous experience working with service excellence /customer focused environment.
Desirable Qualifications:
  • Previous experience working in a health care setting.
  • Excellent organizational skills.
  • Current experience with scheduling/payroll related activities for nurses and support staff.
  • Previous experience coordinating education activities/events including knowledge of offering continuing education units (CEU's).

Application Process

In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission:

• Resume
• Cover Letter

Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.
For additional questions, please contact Emilio Villagrana or emilio-villagrana@uiowa.edu

Additional Information
  • Classification Title: Admin Services Coordinator
  • Appointment Type: Professional and Scientific
  • Schedule: Full-time
  • Work Modality Options: On Campus
Compensation
  • Pay Level: 2B
Contact Information
  • Organization: Healthcare
  • Contact Name: Emilio Villagrana
  • Contact Email: emilio-villagrana@uiowa.edu



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